When can I expect a refund for my returned product? |
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Following the return of your product, it will be inspected by our Quality department. For products returned due to defect, refunds will be issued following incoming inspection. For products returned for other reasons, credit will be issued if the product has been returned in new, re-sellable condition.
If your payment was made by credit card, a refund will be issued to the same card charged for the purchase. Following issuance of credit, you will receive a credit memo in the mail reflecting the date when the credit was applied. If payment was made by check, a refund check will be issued.
Please allow 2 weeks for processing of product returns. |
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