I am not receiving order confirmations or shipment confirmations... |
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Innovative sends order confirmations when your order is entered into our computer systems. These confirmations are automatically emailed each evening, assuming you have provided an email address. Upon shipment of your order, shipment confirmations are also emailed, along with tracking information (if available).
If you have not received email confirmations from us:
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Please confirm with our customer service department (800-524-2744) that we have an email address on file for you.
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Please check your SPAM folder to be sure that our confirmations are not being blocked as SPAM.
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Please add LCDarms.com to your 'whitelist' so that future emails from us to you are not blocked as SPAM.
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