Innovative's gas arms can be supplied with gas cylinders which enable different weight ranges. However, gas cylinders must be installed at the factory due to special equipment we use to accomplish this. If you have an existing arm in which you wish to swap out a cylinder, please contact us at 800-524-2744 for assistance.

1. What is the difference the 8325 Heavy Duty Wall Mount and the 8111 Flexmount (which also enables wall mounting)? Why would I choose one over the other?
2. What is the diameter of the pole in your pole system products (9112 / 9120 / 9136, etc.)?
3. Where can I find product literature?
4. How are papers attached to the DokuMount (7017-DM01 or 7017-DM02)? Are they held securely in place?
5. Where can I find product instruction manuals?
6. What colors are Innovative's products available in?
7. I would like to mount 3 monitors vertically. Do you have a product for that?
8. Can you please explain Innovative's part numbering system logic?
9. How do I adjust the counterbalance for my arm? The monitor will not float properly.
10. I have setup my LCD arm, but am unable to adjust the arm to support my monitor as shown in the instructions. What am I doing wrong?
11. What is the maximum supported weight for two monitors on the 9136-D-FM - Articulating dual monitor mount?
12. What are the weight and shipping dimensions of the 9109-S LCD Desk Stand
13. Does the 9135 picture-frame wall mount allow rotational movement for the screen?
14. What is the length of the 2 main segments of your 7601-14 Long reach flat panel arm?
15. I have installed my monitor arm and cannot keep my monitor in the down position. How do I keep it from being in the up position?
16. I have a device that weighs 40lbs. I would like to put it on an articulating arm. Is it possible to create custom mounting for your standard 9011 arm?
17. What are the shipping weight and dimensions of the 9102 LCD mounting arm?
18. What is the material and finish of the 9189-12?
19. Can your products be wall mounted?
20. How can I buy an additional mount base for my arm? I'd like to get a second base so I can move the arm between two locations.
21. Do you sell any LCD ceiling mounts? I would like to use a ceiling mount for a 17-inch flat screen behind my bar.
22. What are the shipping dimensions and weight of your parts # 9177-2 and 9177-3?
23. What size computer monitor will the Model 9189-24 Adjustable POS Through -Counter Mount accommodate? Will it support a 20 inch flat screen monitor?
24. Do your extender tubes mount between the desk and the arm or between the arm and the monitor?
25. Can the gas cylinder in your gas arms be changed following purchase? (Can I make the arm weaker or stronger if I need to at some later point?)
26. What are the shipping weight and dimensions for the 9114-S-FM?
27. I need a dual monitor mount which will mount the monitors back to back. What do you recommend?
28. What would you recommend for a bed-bound person who wants to have a 9 lb laptop computer available to them and then move it out of the way with very little effort. It would be mounted on the wall at t
29. Can the 7509 Data Entry Arm be wall-mounted?
30. Is it possible to get the 9130-S-FM with a 24" pole?
31. Do you sell replacement parts for your products?
32. What materials are Innovative's products made of?
33. Do you have a back-to-back mount (allowing 2 monitors to be positioned with each facing the opposite direction)?
34. Does the large laptop tray automatically come with the 7011-8252?
35. Does the PhotograFlex Articulating Camera Arm (7016) include all 6 mounts or are they separate order items?
36. What are the shipping box dimensions for the 7000 LCD Arm?
37. What are the shipping dimensions and weight of your part # 9114-s-fm?
38. Do you have any touch screen monitor arms? Ones that you can lock in place after adjustment?
39. What are the dimensions of the 8325 Heavy Duty Wall Mount?
40. Do you have a version of the 9170 Dentist Pole Clamp which will fit a square pole instead of a round pole?
41. Can Model 9109-S support 2 monitors vertically (one above the other)?
42. Does the EVO model 5500 pivot left and right, if so how many degrees?
43. What are the weight and shipping dimensions of model 9130-D-FM?
44. Is the hole pattern on the back of the DokuMount (7017-DM01) a VESA mount standard?
45. What are the shipping dimensions and weight of your part # 9136-S-FM?
46. What are the shipping dimensions and weight for the 9135 Picture-Frame Wall Mount?
47. What is the price of the 9011 CRT Arm?
48. Does Innovative sell monitors?
49. What is the diameter of the mounting pole for 9136-s-fm?
50. What is the weight of a 9114 arm with a through desk mount?
51. What are the dimensions of the 8066 keyboard platform?
52. Do your LCD Arms allow the monitor to move up and down as well as side to side?
53. Do you have a monitor arm that will rotate from landscape to portrait?
54. Is there a mount that can hold a POS display horizontally (facing directly upwards)?
55. 7601 caps problem
56. Do you have a back to back LCD monitor mount that is on a pole stantion?
57. 200mm x 100mm VESA monitor - special plates?
58. On the 9109-D, where do the cables for the monitors go? Do they go inside the tube and out the bottom, or are they exposed?
59. Can your gas arms be locked in position once desired monitor position is set?
60. Do you have a 45-inch long arm which will support 18 pounds?
61. Can the 9112 LCD mount be ordered with a longer pole?
62. Monitor is not level
63. What are the physical dimensions of the 9190 LCD mount?
64. What is the pole diameter of the 9109 LCD Desk Stand?
65. Monitor is not level
66. Does the 9120-FM LCD mount allow the monitors to rotate from portrait to landscape?
67. What is the box weight and dimensions of your 9112-S-12-FM?
68. What is the box weight and deminsions for 7601-14-2000
69. What is the largest monitor the 8291 handle set will accommodate?
70. Do Innovative monitor arms come in any powdercoat finishes? Like Beige?